An independent, data-driven score your hotel can't edit — only improve. Embed it on your website. The Michelin Star of hotel digital intelligence.
The Health Score is calculated from four independent data sources, weighted by their impact on hotel revenue and guest satisfaction.
300 Booking.com reviews parsed for sentiment, department performance, and guest satisfaction trends.
A–F grades across Front Office, Housekeeping, F&B, Spa, Concierge, Maintenance — weighted by complaint-to-satisfaction ratio.
How quickly and thoughtfully the hotel responds to guest reviews. Response rate, tone quality, and resolution signals.
How often AI platforms (ChatGPT, Gemini, Claude, Grok, DeepSeek) recommend your hotel. 5 platforms × 15 strategic queries.
Each component is independently measured and weighted based on Cornell University research on revenue impact.
Aggregate A–F grades across all departments. Based on sentiment ratio analysis from 300 real guest reviews.
Your overall Booking.com score, category scores, and trend direction over the review period.
Percentage of reviews answered, average response time, and whether responses address specific guest concerns.
How visible is your hotel to AI recommendation engines? Scored across 5 platforms with 15 strategic travel queries.
Hotels with visible quality certifications see measurably higher booking conversion rates.
An independent, third-party verified score that guests can trust. Unlike self-awarded stars, this score is earned through real data.
Hotels displaying verified quality scores see 12-18% higher direct booking conversion rates on their websites.
Be the first hotel in your city with a real-time, data-driven performance badge. While competitors display generic stars, you show evidence.
Get your hotel's Health Score as part of the PRESTIGE Digital Audit. First report delivered in 5 hours.